Small office setup in Yokohama, including fiber line and ISP arrangements, mini-rack and UPS, Fortinet FortiWifi with VPN connection to client's infrastructure, Poly Teams Room videoconferencing, workstations, and Fujifilm printer / fax.
Relocated warehouse ceiling cables for wireless access points and printers, to factory office area, performed troubleshooting on one due to poor performance shown by cable test. Discovered water damage to cables, attempted to clean it up, and replaced cable as needed.
Install a dual display stand kit, mount displays, tidy up cables.
Deploy 3 Nutanix devices for cloud service unification.
Coordinate site survey prior to NTT fiber line installation, take photos to show relevant site details.
Steward removal of Colt fiber line and related equipment, tidy cables, update documentation.
Localized Japanese Language Website Launch
Perform IT equipment shutdown and restart, during annual planned building power outage, coordinate PBX maintenance, and remove old server and UPS equipment from rack for decommissioning.
Replace existing ceiling-mounted Cisco wireless access points, and deploy additional new one in data center.
Steward IT equipment power off and power up, and operational validation, for planned annual building power maintenance.
Replace ceiling-mounted wireless access point, patch to specific switch port, validate connectivity for guest and company Wifi. Additionally, trace LAN cable for a later task.
Shutdown and restart all IT equipment at warehouse / distribution center, due to planned annual power maintenance. Validate all IT and business operational functions for regular business starting the next day.
Steward IT equipment shutdown and restart, during planned regular power outage at Tokyo site building. Remove decommissioned equipment, tidy up cables.
Deploy 2 new FortiGate 101F firewalls and a new OpenGear to allow HQ IT remote access. Assist validation, then remove equipment to be decommissioned.
Perform audio visual system demo, to evaluate difference between Logicool Rally Plus vs Rally Bar.
Steward shutdown and restart of IT equipment for annual planned building power cycle, then validate all business systems such as fax order entry.
Convert conference room video conferencing system from Cisco Webex Video to MS Teams, installing Lenovo ThinkSmart core kit for MS Teams and touchpad controller, ClearOne ceiling microphone, ceiling speakers, Huddly L1 camera and removing Webex all-in-one kit and its touchpad.
Install APC Smart-UPS 3000 RM UPS Replacement, including shutting down connected servers and devices, disconnect and reconnect, configure management card, re-start and validation.
Annual disaster recovery test, Bloomberg Software and Laptop imaging, pre- and post-failover.
New edge router deployment and remote access console connection.
Re-mount existing wall-mounted conference room 75-inch monitor and install additional 43-inch monitor for AV system.
Cisco switch replacement work for DMZ security improvement.
Perform Windows update patching for on-premise Servers, patch firmware on network and security devices.
Steward PBX migration to new model and desk phones.
Steward annual datacenter blackout over weekend, with IT equipment shutdown, restart and troubleshooting.
Warehouse core switch replacement project.
Tokyo office core switch replacement project.
Office ceiling-mount wireless access point swap to new model.
Pulse security device outage and emergency replacement stewardship.
Japan distribution center Kardex Remstar shuttle deployment project - launch preparation (LAN, printers, desk moves).
Supervised APC support vendor to replace the intelligence module in Symmetra UPS, and de-rack three devices for decommissioning.
Windows Server update patching, Firewall and network device firmware updates.
Handle annual power outage shutdown and restart, troubleshooting door security, new UPS, PBX voicemail.
Steward annual building blackout, IT equipment shutdown, restart and troubleshooting.
Japan distribution center Kardex Remstar shuttle deployment project - LAN installation.
Tokyo server room UPS battery and PDU troubleshooting - XR Frame and battery unit replacement.
Annual disaster recovery test - pre- and post-failure IT operations.
Troubleshoot Server Room UPS battery problem after burning smell detected.
"Local hands and eyes" assist for Cisco ISE software upgrade after breakfix.
Launch of website to allow registration by healthcare professionals nationwide to participate in order entry system, including site and page design, anti-spam security, database design, furigana-romaji conversion API development, invitation email, operational workflow design on backend.
Handle all aspects of office move to another building within Tokyo, including project management, and coordination of move, along with installs or upgrades to all IT infrastructure aspects, including LAN cabling, wireless, network, phone system, multi-function printers, video conferencing system.
Handle all aspects of office move in Tokyo, within the same building to downsize space, performing project management and coordination of move vendors vis-à-vis IT. Major activity was installations or upgrades for all IT infrastructure aspects, including LAN cabling, wireless, network including site-to-site VPN to HQ and DC, phone system, multi-function printers, video conferencing system, fax server system, various new peripherals for end-users and others.
Handling urgent Cisco ISE device troubleshooting, warranty hardware breakfix and secure disposal.
Backup storage server unexpected outage. Stewarded fix with hardware engineer to replace needed parts.
Completed major project to develop, test and launch an order entry system for physicians to order genetic tests online, based on our PROdb cloud database system.
Mini LAN construction for minor equipment rearrangement at warehouse.
Breakfix for server RAID array HDD hardware failure. Server is out of warranty, so we arranged an appropriate spare, purchasing from old stock for that model.
Japan network is unstable due to Dell switch hardware problems. Stewarded a replacement of the core switches over multiple troubleshooting sessions, with full IT functionality re-validation.
Build and Launch of localized marketing website, integration with eSolia cloud database PROdb.
Installation of new LAN Cabling on and between floors, to allow modern IP phone system to be deployed.
Steward a Major Incident regarding a Network Outage (WAN provider line outage).
Steward annual fire-code power outage IT shutdown, restart and re-validation, as well as Canon multi-function printer/copier move.
De-rack backup server and prepare for HDD sendback and main unit disposal, troubleshoot UPS PDU, followup HVAC problem.
Structured LAN cabling related to warehouse expansion, move multi-function copier from floor to floor, and troubleshoot 3 wireless AP certificate issues.
Perform regular Windows patch updates on servers, signature updates for anti-virus, and firmware update on Firewall. Install, test, validate the everyday functionality after the updates as a QC step.
Videoconferencing system unneeded parts and cable removal, replacement work.
Cisco Unified Call Manager HQ Update, local branch IP Phone operation validation (inbound call, outbound call, voicemail save and retrieve, call hold and transfer, desktop phone screen and LED indicators).
Steward annual fire-code power outage IT shutdown, restart and re-validation, as well as wall mount display construction.
Coordinate new Giga-class Internet line installation at sister sites, switchover office connection
Coordinate new WAN line installation (NTT fiber and Colt ONU), switch from old fiber to new
Replace videoconferencing equipment with new Cisco VC devices in two large meeting rooms, perform construction to mount two large-screen monitors on walls
Deploy new backup server (rackmount, connect), photograph and report
Switched office WAN user traffic from Orange to AT&T Circuit, then re-validated all aspects of IT
Deploy replacement Fortinet 100E Firewall, troubleshooting with remote engineer to ensure office Internet speed same or better, validating as needed
Perform regular Windows update on servers, signature update for anti-virus, and firmware update on Firewall. Install, test, validate daily functionality.
Steward IT shutdown and restart during planned annual building power cycle and testing, working around system migration to Amazon AWS cloud
Coordinate backup tape drive unit replacement for continually failing device, gracefully shutting down and restarting virtual servers, testing and validating
Deploy Riverbed SteelConnect in datacenter to enhance SD-WAN performance and redundancy, including rack mounting and cabling changes
Manage project for Japan VAT change from 8% to 10% in Navision ERP system, perform validation tests required by compliance related to calculations and client-facing output
Multi-day office layout change equipment move, pull new and remove old cable, re-connect and system validation
Steward system shutdown and restart for annual power maintenance and tests in Yokohama building, IT systems test and daily-use validation
ATT WAN circuit activation and Cisco router and switch re-routing after office hours
High-end Projector Installation and Room-to-Room Display Relocation Construction
Datacenter Device Removal Work from 5 racks, in preparation for move
Replace old VC system with Polycom Real Presence 310 and validation of connection to several sites
Steward annual power outage of office, including startup, test and daily use validation and Hyper-V and VPN failure troubleshooting
Steward annual power outage system shutdown and restart, test and daily use validation and old firewall failure troubleshooting and break-fix
New Router Install x2 and ATT Fiber Line Implementation
Remove Decommissioned Citrix NetScaler Appliance, and re-rack surrounding equipment to make earthquake proof.
Site Survey and planning for 18-year-old out-of-warranty structured cabling replacement project.
Structured cabling tidy-up work during planned power cycle event.
Breakfix for failed Yamaha RTX 1210 router/firewall, rewrite of configuration to use latest OS commands.
Steward annual power maintenance of IT for distribution center / warehouse, including startup, test and daily use validation after power up.
Perform rack-mount and connection of Dell SecureWorks iSensor appliance, working with HQ IT team to test and validate.
Steward IT Equipment Shutdown, Restart & Validation, along with some documentation refresh and tidy-up, during Building's Annual Planned Power Outage
Perform office layout change including display mount construction, LAN cabling and move of IT-related devices. Install, test, validate.
Perform IT coordination for internal office layout change, working with furniture and moving vendors, as well as staff (Phase 1)
Work with WAN network provider to plan and install router iOS Adaptive QoS Vulnerability security patch.
Perform regular Windows update on servers and firmware update on Firewall. Install, test, validate daily functionality
Work with Serviced Office to Steward Client IT Equipment Shutdown, Restart & Validation, along with some documentation upgrades, during Building's Annual Planned Power Outage
System test for new medical product launch.
Steward IT Equipment Shutdown, Restart & Validation, along with some documentation upgrades and decommissioned system planning, during Building's Annual Planned Power Outage
Steward IT Equipment Shutdown, Restart & Validation, along with some documentation upgrades and old VC system planning, during Building's Annual Planned Power Outage
RightFAX fax server & gateway device weekend replacement, cut-over and validation at KDDI data center
Raritan KVM device cable tidy-up, organization and labeling, reconnection
Steward IT Equipment Shutdown, Restart & Validation, along with documentation upgrades, switch cable cleanup, and troubleshooting for VC system voice or speaker and phone system Hold problem
Wall-Mounted Presentation Display Relocation, Reconnection, Validation
New Telecommunication-related Product Market Entry Discussion and Research
UPS Power Distribution Unit Password Reset and Reconfiguration
User Access Violation Security Audit
New EDI Server Upgrade, Re-Validation
Research and Confirm Viability of Firm's Global Standard UPS Usage in Japan
New AT&T Carrier VPN Line and Device Install, Service Turn-up
Steward IT Equipment Shutdown, Restart & Validation, along with some upgrades, during Building's Annual Planned Power Outage
Steward IT Equipment Upgrade, Shutdown, Restart & Validation, Troubleshooting, during Building's Annual Planned Power Outage
New Office Pre-Construction Site Survey for Structured Cabling and Security System
Steward IT Equipment Shutdown, Restart & Validation during Building's Annual Planned Power Outage
Relocation work for Marunouchi retail shop and related IT equipment
Cloud database refactoring and enhancement, adding categories to managed documents for better filtering and reporting
Tokyo WAN failover test and validation with Proximus Co., reporting.
Migrate from old Active Directory and File/Print server, validate and document security compliance
Steward IT Equipment Shutdown and Restart during Building's Annual Planned Power Outage ('tis the season)
Steward IT Equipment Shutdown and Restart during Building's Annual Planned Power Outage
Internal office desk move for about 20 users
Apply Updates and Patches to Windows Servers, and Firmware Update to Firewall, and re-validate all functions
Cloud database enhancement, scripting extraction of future-proof markdown text files from Documents data via API, and committing these to source code control for version comparison.
Replace old multifunction devices (printer, copier, scanner) with new models, setup, and test copying, printing and scanning to email and file server folder
Urgent Upgrade of Orange IPANEMA network device
Retail Shop device and circuit relocation work in Okayama, number 2
Troubleshoot IP Cameras (Traffic Counters) at Retail Shop in Yokohama
Connect Sales Office WAN via Sophos Firewall Appliance
ISR Router Replacement triggered by Cisco Field Notice
Cisco Core switch replacement
Fortinet Firewall appliance implementation and rack cable cleanup
Retail shop IT device and Internet circuit relocation in Okayama
Distribution center recovery construction after mezzanine removal.
Preparation and Execution of Network Addressing Change and Upgrade 2, Security Audit and Rectification, New FortiNet Firewall Installation
Security Design, then Sophos Firewall Appliances Configuration, Install and Integration, at Japan HQ and Satellite Sites
PM for Navision ERP and Infrastructure upgrade
Preparation and Execution of Network Addressing Change and Upgrade, Security Audit and Rectification, New FortiNet Firewall Install
Windows Domain and Email 'PC Migration' Project driven by Company Acquisition
Apply Microsoft update patches on server in Yokohama office
WAN redundancy failover test with Proximus
Reception TV Mount Construction and Rear Entrance Phone Cabling and Install
Citrix NetScalar Appliance Install
VC Wall-mount TV and Core Switch Replacement Construction
Hiroshima Retail Outlet Store Opening
Distribution Center Internal Moves, Wifi and Network Construction Activities, due to Japan Fire Code changes
Lab Showroom Lighting Construction and Flooring Fix
Annual Power Cycle and Maintenance
Schneider APC Symmetra UPS Replacement
Offsite WebEx Meeting Setup Support for Conference
Impella Committee English Language Website Launch
Annual Power Outage System Shutdown and Restart, Equipment Decommissioning
Impella Committee Mobile-friendly Website Re-Launch
Internal office desk move for about 70 users
Install a new wireless access point to replace their current consumer class one
International IP Phone Service cutover to local IP Phone Service from Denphone.
Additional LAN Cable Installation Project
Internal Office Layout Change and Cabling
Secure Windows server "inherited" from other vendor, by applying years worth of patches
Research Toll Free 0120 "FreeDial" Number Options
Cutover Tokyo Firewall from Virtual to Physical
Remove Previous PBX Equipment from Rack and Prep for Send-back
Security Appliance Installation / HDD Onsite Destruction
Remove LAN Cable post-move
Office Move Project
Planned Power Maintenance and Windows Update on Servers
Cisco SX10 Videoconference System Installation
Replace Switches and Upgrade SonicWall Firewall Firmware
EMC AX4-5i Storage Array Removal
Internet Connection Construction and Media Converter Installation
Cisco Video-conference System (MX300) Installation
Japan VAD Council Japanese-language Website Launched
Install "Pure Storage" Array HBA Cards to Prep for EMC Replacement
Border Router Replacement
Deploy 2nd Palo Alto Firewall
Additional LAN Cabling
Windows update and patch for server
Disaster Recovery Site Raritan Device Replacement
New Server Installation
Initial Quick Launch of "Council for Clinical Use of Ventricular Assist Device Related Academic Societies, IMPELLA committee" Japanese-language Website
Patch Cabling Replacement in Server Room
New cabling for Wireless AP & Conference room
Security device replacement, de-rack re-rack
WAN equipment replacement, backup circuit upgrade, network firmware upgrades
Major office and lab construction, office move and consolidation
Japanese Language Website Launch
Partially-Furnished Office Move Project
New Konica MFP Installation
Japan Website Launch
Tokyo DC Refresh and Earthquake Proofing, and APC Symmetra UPS Replacement
New AV Video Conference Equipment Construction
New AV Video Conference Equipment Construction Prep
Perform Site Survey for New AV Video Conference Equipment Construction
Create an Independent Direct Number and Voicemail Box for HR
New Wireless Access Points and Controllers
Pre-cabling Site Survey
Logistics Center LAN Cabling Relocation, Re-pull Work
Japan PM for Rollout of BaaN ERP and ARGO21 EDI to replace Legacy AS/400 System